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Insights from the operations floor.

Practical articles on maintenance strategy, FM technology, and building engineering teams that run like clockwork.

Preventive Maintenance7 min read

Why Your PM Compliance Rate Is Lying to You

A 95% PM completion rate sounds excellent. But if 40% of your PMs were "completed" by technicians who skipped the actual inspection, your rate is a fiction. Here's how to fix it.

January 14, 2025Read
AI & Operations5 min read

The Right Way to Use AI for Maintenance Dispatch

AI dispatch works when the model has good data: certified technicians, accurate asset registry, and real-time shift information. Without those inputs, you're just autocompleting WhatsApp messages.

January 8, 2025Read
Hotel Operations8 min read

The Revenue Leak You're Not Measuring

An OOS room is 100% ADR lost. A maintenance room is 60% ADR lost. Most hotel GMs track RevPAR but not what maintenance downtime costs them, specifically per room, per day.

December 22, 2024Read
Engineering Teams10 min read

From WhatsApp to Work Orders: A Migration Guide

Moving a 20-person engineering team off WhatsApp into a structured CMMS takes about 3 weeks if you do it right. Here's the exact playbook, including how to handle the senior tech who hates new software.

December 10, 2024Read
Compliance6 min read

What a Regulator Wants to See in a Maintenance Audit

After sitting through 14 maintenance audits with clients across France and the Gulf, here is exactly what the inspector looks for, and what gets teams cited most often.

November 28, 2024Read
Product4 min read

Why We Built the PM Scheduler as a Nightly Job, Not a Calendar

Most CMMS products let you set recurring calendar events for PMs. We built a nightly scheduler that re-evaluates every asset every night. Here's why that distinction matters at scale.

November 15, 2024Read

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