- Mistral
- Model behind dispatch
- Audited
- Every decision written to the log
- Voice
- Speech to structured work order
- 3
- Languages: EN, FR, AR
Everything you need. Nothing you don't.
Autonomous AI dispatch
A guest complaint, a voice note, or a sensor alert arrives. The AI reads it in natural language, identifies the asset from your registry, matches the nearest certified technician by skill and shift, and creates the work order.
Predictive PM optimization
AI analyzes your maintenance history, occupancy patterns, and equipment age to recommend optimal PM intervals: not generic manufacturer schedules, but intervals tuned to your actual operation.
Voice-to-work order
Technicians speak. Arckium listens. The Web Speech API captures the report, Mistral cleans and structures it, and the work order is created with asset linked and priority set, in under 8 seconds.
AI parts resolution
The AI dispatcher returns suggested parts in plain text. Arckium's PartsMatcherService resolves them to real SKUs via three strategies: exact SKU match, name substring, then tag/category overlap.
Multilingual: EN and FR
AI responses and voice transcription work in both English and French. Configure per property. Ideal for multi-national teams and francophone markets.
Graceful degradation
If the Mistral API is unavailable, Arckium falls back to deterministic heuristics: no silent failures. Every AI decision writes to the action log for full audit transparency.
How it works
- 01
Input arrives, any format
Guest QR report, voice note from a technician, or a front-desk call. All inputs feed the same AI pipeline.
- 02
Mistral parses and structures
The complaint is sent to Mistral in JSON-mode. The model extracts: asset category, issue type, urgency, suggested parts, and sentiment score.
- 03
Arckium resolves to real data
Asset ID is resolved from your registry. Technician is matched by skill, shift, and proximity. Parts are resolved to real SKUs with stock-availability check.
- 04
Work order created and dispatched
WO created with full context, assigned to technician, push notification sent, and the AI analysis recorded in the action log for audit.
Connects with the rest of Arckium
Every module is designed to work together: data flows automatically, no sync required.